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Front of House Supervisor - The Brink Café, Liverpool 

40 hours per week
£17k pa

The Brink, Parr Street, Liverpool, is an 80 cover café bar and entertainment venue with a difference.  Set up to support those in recovery from drug and alcohol addiction, we've taken alcohol out of the mix to provide a welcoming, creative and intelligent space, where people from all background and walks of life can dine, hang out, socialise and relax.

The team works hard to provide a fun and lively atmosphere serving fresh, nutritious food and a range of non-alcoholic drinks sourced from around the world. 

The Role
You will support the Assistant Manager in the day to day running of the Brink. You will supervise the front of house food and drink service ensuring a quality and customer focused service. You will also be expected to attend and supervise outside events promoting the Brink and serving fresh healthy drinks, promoting recovery and wellbeing.
You will be responsible for taking the lead in the up-selling of food and drink, keeping the drinks menu up to date and eye catching and will promote customer feedback.  You will be responsible for the induction of new staff and volunteers, promoting excellent customer service and providing training to educate new starters on the service level required and maintaining the standards of existing staff. 
You will provide information about our services to customers who may be looking for treatment or support and introduce them to support staff and volunteers who will help them further.
You will be required to work 40 hours per week on a shift arrangement including weekends, public holidays and evenings and act as duty manager to run the shift when required. This will usually be between the hours of 9.00am and 8.00pm and there are a number of events throughout the year that you will also be expected to attend.
 

About you
You will have experience working in a hospitality environment and be dedicated to driving excellent customer service, preferably already be in a supervisory role.
 
Ideally you will be a bit of a ‘foodie,’ keeping up to date with the latest food trends and have a good knowledge on healthy options and dietary needs and enjoy thinking about ways to improve the Brink’s customer experience.
 
Experience of preparing a variety of coffees, teas and mixing drinks is a must as is a positive, can-do attitude.
 
You should be computer literate and have a good level of Maths and English.
 
It’s not essential for you to have in-depth knowledge about the recovery community or addiction, but you should be in tune with the ethos and rationale of the Brink and be enthusiastic about.
 
 
How to apply
If you are interested in applying, then please submit a CV along with a covering letter/email explaining why you are interested in the role to human.resources@actiononaddiction.org.uk 
 
Please click here to view the job description
 
The closing date for CVs and covering letters will be midnight on Sunday 13 August 2017

The Brink is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



Registered Nurses
Clouds Houses, Wiltshire

Clouds House is set in a naturally therapeutic environment in a quiet part of Wiltshire parkland. We have been helping people with addiction problems for over 30 years. Our clients are offered a well-structured residential treatment programme based on the 12-step abstinence based philosophy. Clients usually stay for 6 weeks during which time they go through a medicated detox and regular group therapy.
We are looking for registered nurses with post registration experience. Knowledge of addictions isn't essential but an interest in substance misuse is.
As a nurse, you will join our busy treatment team, working alongside counsellors and healthcare assistants. Your main duties will include:
- Admitting clients into treatment
- Administering medication
- Managing detoxification and observation of unwell clients
- Keeping accurate and timely client records
- Dealing with cases of self-harm and reporting risks
- Attending daily meetings and handing over information to other team members
We are open to part-time and full-time (35 hours per week) with a flexible rota. The salary will be reflective of skills and experience rising to the top end of NHS Band 5.
We have free parking, a subsidised canteen and a 7.5% non-contributory pension scheme.
We are interested in recruiting nurses from different kinds of backgrounds as we believe it is important to reflect in our workforce the diversity of our clients.
We are also interested in hearing from bank nurses.
We'd love you to come and have a look around because we are proud of what we do, and we think you will be too. If you would like to do this, or just have a chat with someone at this stage, please call 01747 823013 or to apply for the position, please email your CV and covering letter to human.resources@actiononaddiction.org.uk


 

If you are interested in working for us then please email an up to date CV to human.resources@actiononaddiction.org.uk and we will keep your details on file for 12 months.

Action on Addiction is a company limited by guarantee registered in England | Company Number 05947481 Registered Charity Number 1117988
Registered office: Action on Addiction, Head Office, East Knoyle, Salisbury, Wiltshire SP3 6BE