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Service Manager

Action on Addiction is looking to recruit an exceptional service manager to build and sustain a ‘One Essex’ community addiction rehabilitation and intervention service.

The successful candidate will lead the delivery of the commissioned service managing a budget of £1m pa and leading a team of 16 plus volunteers.  The job holder will be Action on Addiction’s ambassador in the region developing new business opportunities and playing a key role in building the addiction recovery community.

To be successful you will be able to demonstrate operational leadership in a service-based, multi-site, multi-dimensional context.  You will be educated to degree level with a qualification in management/leadership, service delivery or business administration.  You will be a strong operational manager effective at setting and managing a budget, controlling contracts, and resource planning.

Our ideal candidate will have commercial experience from working in roles such as operations/service manager or business development manager, managing complex operations with a turnover in excess of £1m pa.

In terms of your personal attributes, you will engender confidence in leadership with clients, customers and partners, and have sufficient emotional resilience to cope with challenging situations.  You will have the ability to judge when to exercise personal authority and show entrepreneurial flair.  It’s taken as read that you will have a strong understanding of the way commissioner-provider systems operate, and knowledge of the importance of quality standards, excellence in practice and safeguarding matters.

Action on Addiction is a national charity.  HRH The Duchess of Cambridge is its patron.  Action on Addiction is an Investor in People, and is a good place to work. Managers are given accountability to deliver results but this rests within a culture of collaboration and strong teamwork. You will be challenged but never left to fend on your own.

Follow this link for the job description.

If you would like to apply, please send your CV to together with a covering letter explaining why you believe you would be an asset to the team.

Closing date: April 14, 2017

Interviews are provisionally scheduled for April 19 and April 20.

Centre for AddictionTreatment Studies, Warminster, Wiltshire

c£30k (FTE)
28 hrs per week
Our Centre for Addiction Treatment Studies, based at The Manor House in Warminster, offers foundation and honours degrees which are Franchised programmes of the University of Bath and a number of continuing professional development (CPD) courses, some of which are also accredited by the University.
Action on Addiction is looking to recruit an experienced professional to deliver high quality teaching, marking and student support, as well as develop and deliver continuing professional development (CPD).
We are looking for someone who can prepare for, develop and teach degree units as assigned by the Head of Service and Academic Programmes Manager.  In addition, you will be able to develop, design and create learning materials for existing and new CPD courses, including online and blended learning courses.
Our ideal candidate will be someone who has both a Masters Degree and Honours Degree (ideally in addictions counselling, counselling or other related subject), and preferably a teaching qualification (or be willing and prepared to take one in post). 
You will also need to have previous experience of working in an addictions treatment or other related setting, have good counselling skills, together with experience of undertaking qualitative research as well as teaching or training others.
In terms of personal attributes, it goes without saying that we are looking for someone who is empathetic towards those suffering from addiction and who values the importance of CPD.

Following this link for the job description.
If you would like to apply, please email a covering letter explaining why you think you would be a good candidate, and your CV to
Closing date for applications: 8 May 2017
Interviews will be held at our Centre for Addiction Treatment Studies in Warminster, Wiltshire.

Addictions Counsellor
Central Liverpool

The Charity, Action on Addiction, is looking to engage qualified, sessional counsellors to work alongside our professional team at peak times. The service provides a therapeutic, peaceful haven for those embarking on abstinence-based addiction recovery, delivering a structured day treatment programme for men and women.  We are proud of the work we do which we deliver with care, compassion and safety at the forefront of our minds.
The work includes: interpersonal group therapy; preparing and delivering recovery-based workshops and assignments; team debriefings; and individual one to one counselling as well as all the day to day duties of a professional counsellor such as record keeping and diligent safeguarding.
Our ideal candidate will have a counselling qualification at Level 4 or above as well as good experience of delivering effective counselling to people affected by substance misuse or mental health disorders.
He or she will be able to demonstrate ability to work with groups - and knowledge of, or experience in delivering, interpersonal group therapy would be an advantage. Building positive relationships with clients, other team members and external professionals is key, as is resilience, good self-care and being a reflective practitioner.  We need someone who can write clearly and succinctly, as well as being proficient in Microsoft Office and the use of databases.
We are looking to hear from people who want to develop a long-term relationship with us, and work flexibly but on a regular basis. The work is offered on a sessional basis so we are interested in hearing from people who are either self-employed, or who would like to join our bank of counsellors to assist us at peak times during the working week. We can offer sessions between 9.45am – 5.00pm Monday to Friday (6.45pm Wednesday)
If you would like to apply, please send your CV to together with a covering letter explaining why you believe you are suited to this role.
This post is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced criminal record check will be carried out.


Facilities Technician
Clouds House

East Knoyle, near Shaftesbury, SP3 6BE
Full-time (35 hours), permanent
Clouds House is a residential addictions treatment centre.  It’s a majestic country house with grounds, and we’re looking to recruit a skillful facilities technician to help us maintain the place in a safe and immaculate condition.
The work includes planned preventative maintenance both internally and externally as well responding to emergencies and unplanned problems.
Our ideal candidate will be level-headed and practical, a problem-solver with a cheerful smile and a can-do attitude.  She or he will be either a qualified electrician or have a mechanical background in maintenance. Previous experience in a similar role is going to be essential as is an understanding of health and safety.
He or she will be able to demonstrate the ability to work with others (but also alone at times), an understanding of costs, and a desire to make sure our residents have a peaceful, safe, reassuring place to live while they are with us.
You will need to be able to work at heights, outdoors in poor weather, and be on your feet sometimes doing physically demanding work much of the day.
You will appreciate that facilities problems can arise out-of-hours so this isn’t a 9-5 job although the core hours are Monday-Friday.  The successful candidate will be able to join the on-call rota to provide cover for evenings, nights and weekends
If you would like to apply – and we’d love to hear from you - please send your CV to together with a covering letter explaining why you believe you would be an asset to the team.

Please follow the link if you would like to see the job description or person specification.
This post is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced criminal record check will be carried out.


Clouds House
Domestic Assistants

North of Shaftesbury
We are looking for enthusiastic, hard-working domestic assistants to join our team at Clouds House. We are able to offer full-time (35 hours), part-time, evening, weekend and casual work.
Clouds House – part of the Charity Action on Addiction - is a residential addiction treatment centre in the beautiful Wiltshire countryside north of Shaftesbury.  Recently inspected by the Care Quality Commission, we are proud to have been commended for high staff morale and commitment to helping people seeking recovery from addiction.
The job has a lot of variety and includes cleaning, helping in the kitchen, and assisting with laundry.  You will find that two days are rarely the same, and that you can have a very positive impact on the experience of our residents by ensuring that the domestic environment is spotless, safe and welcoming.
No previous experience is necessary – although having worked elsewhere, perhaps in a care home as a domestic assistant, would of course be an advantage. However, you have to be the sort of person who will roll up their sleeves, work with a cheerful spirit, and understand the need to maintain professional boundaries.  Taking pride in your work probably sums up our ideal person for this role.
The position is exempt from the Rehabilitation of Offenders Act, and an enhanced criminal record check will be carried out on the successful applicants.
If you are interested in applying, then please submit a CV along with a short covering letter/email explaining why you are interested in the role to

Please follow the link to see the job description or person specification.

Bank Healthcare Assistants
Clouds House, Wiltshire

Clouds House is a renowned 38-bed residential addictions treatment centre in the beautiful Wiltshire countryside near Shaftesbury. For over 30 years Clouds House - at the heart of the charity Action on Addiction - has brought help, hope and freedom to thousands of people affected by addiction.
Our friendly, multi-disciplinary team delivers abstinence-based treatment programmes - which includes a medically-assisted withdrawal - to people from all walks of life from street drinkers to white-collar professionals.
We are looking for healthcare assistants interested in bank work. As a healthcare assistant, you will join our busy treatment team, working alongside our counsellors and nurses. Your main duties will include:
- Providing guidance to clients about activities and guidance
- Facilitate internal and external meeting groups
- Check blood pressure
- Observe clients to ensure they are taking their medication
- Witness the dispensing of controlled drugs
- Liaise with the kitchen about clients' requirements for food
- Urine testing/drug screening and alcohol testing
- Assist in the provision of basic nursing care whenever required at the direction of the registered nurse
You will need to have a mixture of availability including nights during the week. There is an enhanced rate of pay for nights and weekends. You will ideally have experience working with people suffering from substance misuse or with mental health issues.
If you are interested in joining our bank team, please email your CV and covering letter to


Registered Nurses
Clouds Houses, Wiltshire

Clouds House is set in a naturally therapeutic environment in a quiet part of Wiltshire parkland. We have been helping people with addiction problems for over 30 years. Our clients are offered a well-structured residential treatment programme based on the 12-step abstinence based philosophy. Clients usually stay for 6 weeks during which time they go through a medicated detox and regular group therapy.
We are looking for registered nurses with post registration experience. Knowledge of addictions isn't essential but an interest in substance misuse is.
As a nurse, you will join our busy treatment team, working alongside counsellors and healthcare assistants. Your main duties will include:
- Admitting clients into treatment
- Administering medication
- Managing detoxification and observation of unwell clients
- Keeping accurate and timely client records
- Dealing with cases of self-harm and reporting risks
- Attending daily meetings and handing over information to other team members
We are open to part-time and full-time (35 hours per week) with a flexible rota. The salary will be reflective of skills and experience rising to the top end of NHS Band 5.
We have free parking, a subsidised canteen and a 7.5% non-contributory pension scheme.
We are interested in recruiting nurses from different kinds of backgrounds as we believe it is important to reflect in our workforce the diversity of our clients.
We are also interested in hearing from bank nurses.
We'd love you to come and have a look around because we are proud of what we do, and we think you will be too. If you would like to do this, or just have a chat with someone at this stage, please call 01747 823013 or to apply for the position, please email your CV and covering letter to


If you are interested in working for us then please email an up to date CV to and we will keep your details on file for 12 months.

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020 7793 1011

All other enquiries

01747 830 733

Action on Addiction is a company limited by guarantee registered in England | Company Number 05947481 Registered Charity Number 1117988
Registered office: Action on Addiction, Head Office, East Knoyle, Salisbury, Wiltshire SP3 6BE